Terms and condition

Terms and Conditions

Welcome to Pedire. By accessing or using our platform, you agree to be bound by these terms and conditions.

1. Use of the platform

Pedire is a platform that connects customers with restaurants, supermarkets, pharmacies, and other local businesses for delivery and pickup services. The products and services are offered directly by the participating merchants.

2. Orders and payments

Orders are subject to merchant availability. Payment is processed through the methods enabled on the platform. Prices, taxes, and delivery fees are shown before confirming the order.

3. Deliveries

Estimated delivery times are approximate and may vary depending on traffic, weather, and delivery partner availability. Pedire is not liable for delays beyond its reasonable control.

4. Cancellations and refunds

Each merchant has its own cancellation and refund policy. Once an order has been confirmed and is being prepared, cancellations may not be possible.

5. User accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

6. Prohibited use

You may not use the platform for any unlawful purpose, to harass merchants or delivery partners, or to violate any applicable law.

7. Modifications

Pedire reserves the right to modify these terms at any time. Changes will be effective once published on this page.

8. Contact

For any questions about these terms, write to us at info@pedire.com.